Report Overview
The global healthcare computerized maintenance management system market size was estimated at USD 211.6 million in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 11.25% from 2023 to 2030. Increasing focus on preventive maintenance of medical equipment and reducing downtime is driving market growth. Moreover, changing government regulations and the need to maintain high standards during audits are boosting the adoption of CMMS in hospitals and other facilities. Technological advancements, such as Artificial Intelligence(AI), and improving health infrastructure are favoring market growth. Healthcare facilities heavily rely on medical equipment to provide quality patient care. CMMS software helps ensure the reliability and uptime of critical equipment by facilitating preventive maintenance scheduling, tracking maintenance history, and automating maintenance workflows.
Moreover, CMMS software generates valuable data and analytics reports on equipment performance. This can be used for data-driven decision-making, allowing healthcare organizations to identify trends, optimize costs, develop strategies, and make informed decisions about equipment upgrades, replacements, and resource allocation. Overall CMMS software empowers healthcare organizations to optimize their operations and deliver efficient and high-quality patient care. According to Critical Insight’s H2 2022 Healthcare Data Breach Report, the total number of individual health records exposed due to breaches increased by 35% in the second half of 2022 and reached 28 million.
Owing to such incidents the demand for CMMS in healthcare has surged in recent years since a modern computerized maintenance management system can protect medical devices from vulnerable attacks through the internet. Nowadays, the cloud-based CMMS comes equipped with mobile-based apps to eliminate paperwork and allows technicians to access all their tasks in real-time by receiving instant notifications. For instance, Hippo CMMS mobile app provides accessibility from anywhere even without an internet connection, thus increasing functionality and performance.The COVID-19 pandemic significantly impacted the market.
It highlighted the importance of equipment maintenance and preparedness in healthcare facilities, increasing the focus on CMMS solutions. Remote monitoring and management capabilities became essential, and integration with telehealth and digital health technologies facilitated the seamless maintenance of digital infrastructure. Supply chain disruptions and compliance with infection control guidelines also drove the adoption of CMMS. The shift toward cloud-based solutions and budgetary considerations influenced market dynamics. Overall, the pandemic accelerated the recognition of CMMS software as a vital tool for effective equipment maintenance.
Deployment Mode Insights
Based on deployment mode, the market has been segmented into web & cloud-based, and on-premises. The web & cloud-based segment held the maximum market share of 56.2% in 2022 due to its flexibility, scalability, and remote accessibility. It offers cost savings by eliminating the need for on-premises infrastructure and provides automatic software updates for the latest features and security patches. Cloud-based solutions ensure data security, backup, and seamless collaboration among maintenance teams.
Integration capabilities with other healthcare systems further enhance operational efficiency. The on-premises segment is expected to have significant growth during the forecast period due to its performance and connectivity. In some healthcare settings, reliable and high-speed internet connectivity may not be consistently available. On-premises deployment ensures that the CMMS software is accessible locally, without dependence on internet connectivity.
Application Insights
Based on application, the market has been segmented into preventive maintenance, work order planning, inventory management, predictive maintenance, and others. The preventive maintenance segment dominated the market with a share of 29.6% in 2022. It can proactively schedule maintenance tasks and address potential issues before they lead to equipment failures. Many health facilities are focusing on preventive maintenance of their medical equipment as failure of the equipment might lead to significant revenue losses.
On the other hand, the inventory management application segment is expected to register a lucrative growth rate over the forecast period. Computerized maintenance management systems offer improved planning to place purchase orders and automated stock monitoring. Furthermore, these systems ensure the availability of necessary supplies and medicines in the hospitals. Inventory management also ensures the availability of substitution parts for medical equipment.
End-use Insights
Based on end-use, the market has been segmented into hospitals, clinics, diagnostic laboratories, and others. The hospitals segment dominated the market with the largest revenue share of 42 % in 2022 due to their complex maintenance requirements, large-scale operations, regulatory compliance obligations, the critical importance of equipment uptime, inventory management needs, cost optimization goals, emphasis on patient safety, and scalability requirements.
CMMS provides hospitals with centralized systems to efficiently manage and maintain their wide range of medical equipment, track maintenance activities, meet regulatory standards, minimize equipment downtime, optimize inventory levels, control costs, and enhance patient safety. The diagnostic laboratories segment is projected to register the fastest growth rate during the forecast period. The presence of sophisticated equipment, such as MRI, CT machines, cell counters, and analyzers, makes it crucial for diagnostic laboratories to implement CMMS. The clinic segment is expected to grow due to the rising number of private specialty clinics and strict adherence to government regulations.
Regional Insights
North America held the largest revenue share of 40.9% in 2022. Factors driving the market growth includethe presence of key players & advanced healthcare infrastructure, stringent regulatory environment, and emphasis on patient safety & quality of care. With a well-developed healthcare infrastructure, demand for CMMS solutions in North America is likely to increase to manage complex equipment and improve performance.
On the other hand, the Asia Pacific regional market is expected to register the fastest growth rate during the forecast period. Growth of the market in Asia Pacific is expected to be driven by the emergence of new hospitals, increasing focus on JCI accreditation, and rising health expenditure. Several countries, such as China and India, have high patient populations, which is favoring the adoption of CMMS in these countries, thereby supporting the region’s growth.
Key Companies & Market Share Insights
The market is highly competitive with the presence of large- and small-scale vendors. The market players are undertaking various strategies, such as product launches & software upgrades, expansions, collaborations, and acquisitions, to sustain the competition. For instance, in February 2023, Accruent announced the launch of MC Kinetic, a mobile CMMS application that can work offline and strengthen remote monitoring. In May 2022, EQ2, a CMMS software provider for hospitals launched new products as part of the company’s Hospital Equipment Management System (HEMS) CMMS products. Some prominent players in the global healthcare computerized maintenance management system market include:
Accruent
IBM
Fluke Corp.
Ultimo Software Solutions
Hippo CMMS
MPulse Software, Inc.
Limble CMMS
Facilio Inc.
Information Professionals, Inc.
CloudApper
Lean Transition Solutions
FSI LLC